Case Study

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The Objective

Emergency Medical Service (EMS) professionals needed a communication tool that quickly linked first responders to various emergency departments within the hospital.

The Challenge

Prior to the creation of Innovative Communications’ application, TrackEMS, EMS teams relied on pen-and-paper protocols to relay pertinent information to various emergency departments.

Our Commitment

To develop a safe and secure software solution that captures critical patient information at the scene, using smartphones, and tablets. Via wireless transmission, the application needed to send data, photos and, videos to the hospital’s emergency departments. Servicing as an alert.
Our Solution

ISS developed an HDE integrated and user-friendly way for EMS professionals to securely and efficiently communicate with hospital emergency departments, cath labs, STEMI, stroke, trauma and sepsis teams.
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“Innovative Software Lab developed an application that is customer-driven, secure, and reliable. Their sprint development approach allowed for clean communication from my customer, back to ISS. When I received the final product, they had exceeded my expectations.”

- Ed Cusick, CEO at Innovative Communications 

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