Case Study

The Objective

For Emergency Medical Services (EMS), it is crucial to provide employees with feedback to ensure consistent engagement and performance. A platform that closes the supervisor-employee gap was badly needed.

The Challenge 

Newton 360 came to ISS looking for guidance and help in creating a marketable application that would helped EMS supervisors communicate with, and provide feedback to, employees based on accurate real-time analytics.

Our Commitment

We were driven to develop a reliable and effective solution that would provide Newton 360 a product they could be confident in while bringing it to market.

Our Solution

We helped develop a comprehensive performance feedback tool for EMS supervisors and employees that synthesizes multiple data points across numerous platforms, in real time, to enrich and improve both the employee encounter and employee engagement.